Terms and conditions

Shipping & ordering

Orders will be processed within one to five working days from your order. Shipping time will depend on the destination. This will vary from three to ten days. Nikolai Babitzin Helsinki is not liable if the shipped package is held by the customs of your country. We are not liable for any extra charges such as customs duties or VAT. These charges are usually applied when ordering outside of the European Union. Customs duties or VAT is not applied during shopping. All charges required by your government must be payed to your local authorities in the country where the products are delivered.

Delivery fees are rated in three zones. Prices are as follows:
Finland 0,00 € inc. Vat 24%.
European Union 7,90 € inc. Vat 24%.
Outside of European Union 12,90 € inc. Vat 24%.

Methods of payment

Products and their postage are paid in conjunction with the order. The following methods of payment are available for the users of the webstore: Nordea, Osuuspankki, Sampo, Tapiola, Aktia, Nooa, Paikallisosuuspankit, Säästöpankit, Handelsbanken, S-Pankki, Ålandsbanken and credit cards. Online payments are made by using the website of Paytrail Oyj. Payments can be made also beforehand by bank credit transfer.

Paypal

Pay faster and securer with PayPal. You can choose to pay either with your PayPal account or with a credit or debit card that is connected to your PayPal account. For more information go to www.paypal.com

Payments by Visa, Visa Electron or MasterCard

If you would like to pay by Visa, Visa Electron or MasterCard, NB Collection Oy will act solely as the marketer of the respective products and services and will provide the products to the buyer. All complaints and claims for compensation will be handled by Paytrail Oyj.
With regard to payments made by Visa, Visa Electron or MasterCard, Paytrail Oyj acts as the merchant of the product and the trade transaction takes place between the customer and Paytrail Oyj. The seller is liable to meet all the responsibilities related to the trade. Paytrail Oyj is also the recipient of the payment.

Paytrail Oyj
Business ID: FI21228397
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Phone: +358 207 181830

Online banks

Paytrail Oyj (FI21228397) provides the financial and payment service for online payment in co-operation with Finnish banks and credit institutions. Paytrail Oyj buys the payment and disburses it to the seller. For the customer the service functions like a conventional online payment.

Complaints and returns

If you are not satisfied with your Nikolai Babitzin Helsinki merchandise, you have the right to return the product(s) within 14 days. Customers must request a return (via e-mail online@nbcollection.fi or web form) within 14 days of the order. Items maybe shipped back after this, but must be delivered back to Nikolai Babitzin Helsinki within 30 days of the original order date. All products must be in immaculate condition and in their original boxes when returned.

Warranty

All products have one year warranty starting from the order date. All products bought trough our retail shops should be handled by the same retailer. Repair costs outside of warranty will be informed separately before fixing via e-mail.

Products are not fixed or changed under warranty if the customer has not followed the care instructions listed on the www.nikolaibabitzin.com internet site.

Confidentiality

All registered user information will be protected and not shared with any third party.
Nikolai Babitzin Helsinki will use and manage the personal data for the following purposes:

  • For processing orders and shipping products to customers
  • For quality control and product development
  • For marketing proposes of our products only with the customers permission

Copyrights

2014 NB Collection Oy - All rights reserved. NB Collection Oy retains all copyrights to any text, design or graphic images on this Internet page.